Responsible Gaming
Gaming Should Be Entertainment
At 1win, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose. If you find yourself struggling to control your gaming habits, support is available.
Age Verification
1win is only available to individuals who are 18 years of age or older, or the applicable legal age in your jurisdiction in India. By accessing and using 1win, you confirm that you meet these age requirements. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Please be aware of these common warning signs that may indicate problem gambling:
- Spending more time or money on gaming than intended
- Chasing losses by continuing to gamble to recover money you've lost
- Hiding your gaming activity from family, friends, or loved ones
- Neglecting responsibilities at work, school, or home due to gaming
- Using gaming as a way to escape problems or difficult emotions
- Feeling anxious, irritable, or depressed when unable to gamble
- Borrowing money to gamble or gambling with money needed for essentials
- Failed attempts to reduce or stop gaming
- Lying about the extent of your gaming activity
- Jeopardizing relationships, education, or career opportunities
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
1win provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount of money you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a set timeframe
- Reality Checks: Receive periodic reminders about how long you have been gaming and how much you have spent
- Session Time Limits: Set automatic session duration limits to help you take breaks
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you need a break
To access these tools, please contact 1win customer support or check your account settings.
Support Organizations & Resources
If you or someone you know needs help with problem gambling, please reach out to one of these organizations:
India-Based Resources
- All India Gaming Federation (AIGF) – Promotes responsible gaming practices across India
- Indian Psychiatric Society – Offers professional mental health services including gambling addiction support
- State-Level Helplines: Many Indian states provide counseling services; check with your local health department
International Resources
- GamCare (United Kingdom) – Free, confidential support and information
Website: www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia) – Free counseling and support services
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Resources and information for problem gambling
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States) – Helpline and treatment referrals
Website: www.ncpgambling.org - Bundeszentrale für gesundheitliche Aufklärung (Germany) – Information and support on gambling addiction
Website: www.bzga.de
Need Help?
If you or a loved one is struggling with problem gambling, please seek help today. There is no shame in asking for support. Professional counselors and support groups are available to assist you in overcoming gambling addiction. The organizations listed above provide free, confidential assistance.
Remember: Help is always available, and recovery is possible.